🔑 Password Field
The Password Custom Field securely stores sensitive values (API keys, credentials, tokens) in Jira issues. Values are encrypted at rest and only decrypted for authorized users based on configurable protection rules.
Setup
Access
Navigate to Jira Admin Settings → Fields
Create new custom field → Search and "Password" type.
Choose field configuration scheme expected.
Click “…” and choose Add field to screen to select proper screens you want to associate.
Click “…” and Choose Contexts and field values → Custom field config: Edit custom field config
Protection Types
Type | Behavior |
|---|---|
Regular | Anyone can click 👁️ to view masked password |
PIN | 4-6 digit code required to decrypt and view |
Permission | Only whitelisted users/groups/roles can decrypt |
PIN Configuration
Set any 4-6 digit numeric code
⚠️ Lock PIN forever – Once saved, PIN cannot be viewed, reset, or recovered by ANY administrator. Use with extreme caution.
Permission Configuration
Allowed Dynamic Roles:
✅ Issue Assignee
✅ Issue Reporter
✅ Project Lead
✅ User who entered password
Allowed Users – Search and add specific Jira users
Allowed Groups – Search and add Jira groups
💡 AND logic applies – User only needs to match ONE rule (any role, any user, any group)
Usage
Viewing / Editing a Password Field
Open a Jira issue containing the Password field
Click on the field to enter edit mode
Regular Protection:
Type password, click 👁️ to reveal, click Save
PIN Protection:
Enter field → PIN prompt appears → Enter correct PIN → Edit password → Save
Permission Protection:
If authorized → Field unlocks for editing
If unauthorized → "Restricted Access" message appears
Confirm Password
When editing a masked password, a Confirm Password field appears automatically to prevent typos.